When you call 911, a precise chain of action begins — designed to get you the help you need, fast.
First, the dispatcher asks specific questions:
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What’s the emergency?
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Is the person breathing?
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Are they conscious?
These answers help them determine the urgency and what type of responders to send — paramedics, EMTs, or specialized units.
While help is on the way, the dispatcher may guide you through CPR or other basic care. This step is critical in saving lives before the ambulance arrives.
Once on the scene, responders assess, stabilize, and begin treatment — all before reaching the hospital.
Understanding this process can reduce fear and help you stay calm in the moment. You’re not alone — help starts the moment you call.